Digital Theater Maintenance Services

Digistar customers around the world take advantage of our maintenance contract offerings. For a yearly service fee, customers receive hardware support, Digistar software updates, 24/7 telephone support, and access to online help ticketing system.

Digistar support offers customers several key benefits that reduce downtime and maximize operational availability:

  • Spares Availability
    E&S stocks inventories of computer and projector parts. These inventories are dedicated to customer support, and can be dispatched quickly in an emergency.
  • Easy Access to Technical Support
    E&S has engineers and partners in North America, South America, Europe, and Asia that support our worldwide customer base.
  • Training
    We offer regular training classes in Salt Lake City, and can arrange to come to your facility for customized training.
  • Documentation
    Every Digistar system comes with a full suite of documentation and online tutorials.
  • Preventative and Emergency Visits
    E&S can schedule field service engineers to visit your theater to perform routine maintenance and repairs, tune projectors, and conduct on-the-job or refresher training.